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Missed calls do not have to mean missed work.

CallbackSquad is a done-for-you service for HVAC, plumbing, roofing, and electrical contractors. When a call goes unanswered, the caller receives an immediate text so the conversation can continue. After completed jobs, we also manage Google review requests and replies on your behalf.

Request a consultation Request a missed-call audit

Inquiries: leads@callbacksquad.com

Process

How it works

Setup is handled for you. Once connected, the system responds to missed calls and manages review outreach without day-to-day involvement from your crew.

  1. 01

    Connect your lines

    We configure missed-call detection on the numbers your customers already dial.

  2. 02

    Callers receive a text

    When a call is missed, the caller is contacted by text within moments, with a clear path to continue the conversation.

  3. 03

    Reviews are requested

    After completed jobs, customers are invited to leave a Google review. Replies to reviews are drafted and managed for you.

Services

What is included

A focused set of services designed for home-service operators who cannot afford to leave inbound calls unanswered.

  • Missed-call text-back

    Every unanswered call triggers an automatic text to the caller, reducing the chance that the lead moves on to another contractor.

  • Google review requests

    After a job is completed, customers receive a timely invitation to leave a review on your Google Business Profile.

  • Review reply support

    Responses to Google reviews are prepared and managed so your public profile stays current and professional.

  • Handled setup

    Configuration, messaging, and ongoing operation are managed for you. No new software for your team to learn.

Clients

Built for home-service trades

Every missed call can be a lost job. CallbackSquad serves contractors who take inbound calls from homeowners and need reliable follow-up when the phone cannot be answered.

  • HVAC
  • Plumbing
  • Roofing
  • Electrical

Engagement

Pricing

Straightforward monthly service with a one-time setup fee. Available to contractors nationwide.

$297 / month

Plus a one-time setup fee of $297

  • Missed-call text-back
  • Google review requests
  • Review reply support
  • Full setup and ongoing management
Request a consultation

Discuss whether CallbackSquad fits your operation

Send a brief note describing your trade and call volume. We will follow up to schedule a short consultation.

Request a consultation